BUILDER BID PRIVACY POLICY & COOKIES POLICY

PRIVACY POLICY

Welcome to Builder Bid!

Builder Bid is owned and operated by Builder Bid Software LLC of Little Rock, AR (USA).

Builder Bid values your privacy and the protection of your personal data. This privacy policy describes what information we collect from you, how we collect it, how we use it, how we obtain your consent, how long we retain it in our databases and, if necessary, with whom we share it.

By registering as a user and using the platform, you are accepting the practices described in this privacy policy. Your use of the platform is also subject to our terms and conditions.

In this privacy policy, the words “platform” refer to the Builder Bid app, “we”, “us”, “our”, “BuilderBid”, and “Builder Bid” refer to Builder Bid, and “you” and “user”, refer to you, the Builder Bid user.

This privacy policy may change from time to time. Your continued use of the platform after we make changes is deemed acceptance of those changes, so please check the policy periodically for updates. This privacy policy has been prepared and is maintained in accordance with all applicable national and international laws and regulations and, in particular, with the California Consumer Privacy Act (CCPA), the California Privacy Rights Act of 2020 (CPRA), The Florida Digital Bill of Rights (FDBR), the General Data Protection Regulation (GDPR – European Regulations), the Privacy Act 1988 (Australian personal data protection law) and the Privacy Act 2020 (New Zealand’s Personal Data Protection Act).

1. General Information

Users’ personal data collected through:

Will be under responsibility and in charge of:

  • Builder Bid Software LLC
  • 417 Main St, Suite 303N, Little Rock, AR 72201 (USA)
  • Email: info@BuilderBid.com
  • Phone: 501-777-8279

(Hereinafter referred to as “Builder Bid”).

2. HOW DO YOU GET MY CONSENT?

By registering as a user, purchasing a plan, using the functionalities available on the platform, ordering our takeoff and estimation services, communicating with us through our contact forms or our contact information, providing us with personal information to communicate with you, you consent to our use of cookies, you consent to our collection, storage and use of your information on the terms contained in this privacy policy. You may withdraw your consent by sending us your request via the contact information or contact page.

3. Types of Information Gathered

The information we collect from our users helps us to deliver our services effectively and to personalize and continually improve the user’s experience on the platform. These are the types of information we collect:

Information You Give Us. You provide information when you provide, search, read and view content on the platform, register as a user, purchase a plan, use features available on the platform, use our takeoff and estimation services and/or communicate with us through our contact information or contact forms. As a result of those actions, you might supply us with the following information:

  • First and last name
  • Email address
  • Phone number
  • Address
  • Company name
  • Company type
  • Company website
  • Links to social media profiles
  • Construction project related data and inputs (including specifications, bid requests, takeoff measurements, estimates, engaged subcontractors or vendors, and user files uploaded through the platform)
  • User content
  • Any additional information relating to you that you provide to us directly or indirectly through our website or online presence such as ‘cookies’

Builder Bid will not collect any personally identifiable information about you, unless you provide it.

Information Collected Automatically: By accessing and using the platform you automatically provide us with the following information:

  • Mobile device ID
  • Model and manufacturer
  • Operating system
  • Version information
  • IP address

Payment Information: Your credit card or payment card data will be processed by third party payment processors (Stripe), which will treat and retain your data securely and for the sole purpose of processing transactions within the platform. Builder Bid reserves the right to engage any available payment processor.

See Stripe’s privacy policy here:

GOOGLE Analytics & Tag Manager. We use Google Analytics provided by Google, Inc., USA (“Google”). These tool and technologies collect and analyze certain types of information, including IP addresses, device and software identifiers, referring and exit URLs, feature use metrics and statistics, usage and purchase history, media access control address (MAC Address), mobile unique device identifiers, and other similar information via the use of cookies. The information generated by Google Analytics (including your IP address) may be transmitted to and stored by Google on servers in the United States. We use the GOOGLE Analytics collection of data to enhance the website and improve our service.

Please consult Google’s privacy policy here:

Facebook Pixel: Our website uses the Facebook Pixel. Through the Facebook Pixel we can collect user information for different purposes. We use the Facebook Pixel for the following purposes:

  • Collect statistics about our website (for example, the number of users who visited a page).
  • Collect information about how you interact with our website (for example, whether you opened or followed links contained in them).
  • Personalize online services and marketing communications.
  • Tailor advertisements to users and optimize advertising campaigns.

The information collected through the Facebook Pixel will be collected and stored by Facebook and will be treated in accordance with its privacy policy. The information we collect through the Facebook Pixel does not personally identify the user and will never be used for purposes other than those contained in this privacy policy and Facebook’s privacy policy.

Please consult Facebook’s privacy policy here:

• https://www.facebook.com/privacy/explanation

Social Media: On our platform and website you will find links and functions linked to different social media, where you can share your information.

It is advisable to consult the privacy and data protection policy of each social media used on our website and platform.

• Facebook: https://www.facebook.com/privacy/explanation

• Instagram: http://instagram.com/about/legal/privacy/

4. How Long We Keep Your Data

The information provided by users through the platform will be retained for the time necessary to fulfill our legitimate purposes described in this policy in sections 5, 6, and 7 or until the user requests the deletion of their data. Builder Bid may retain personal and project data for a longer period where the user has given consent to such processing, provided that such consent is not withdrawn. In addition, Builder Bid may be obliged to retain personal data for a longer period if this is necessary for compliance with a legal obligation or by order of an authority. Once the retention period expires, the personal data will be deleted. Therefore, the right of access, the right of erasure, the right of rectification and the right to data portability cannot be asserted once the retention period has expired.

5. How We Use Your Information (Legitimate Purposes)

In general, we use the information we collect primarily to provide, maintain, protect and improve our platform and services. We use personal information collected through our platform and website as described below:

• Provide the platform.
• User registration and account management.
• Provide the plans.
• Process payments.
• Send invoices or receipts to our users.
• Provide the functionalities available on the platform.
• Provide our takeoff and estimation services.
• Improve our website and platform.
• Understand and enhance your experience using our website and platform.
• Respond to your comments or questions through our support team.
• Send you related information, including confirmations, invoices, technical notices, updates, security alerts and support and administrative messages.
• Sending notifications and other messages via SMS messages.
• Communicate with you about upcoming events, offers and news about products and services offered by Builder Bid and our selected partners.
• Marketing purposes of Builder Bid.
• Link or combine your information with other information we get from third parties to help understand your needs and provide you with better service.
• Protect, investigate and deter against fraudulent, unauthorized or illegal activity.

6. USER INFORMATION

At Builder Bid, we consider the privacy and security of our users to be a priority. However, for the effective operation of our services, we reserve the right to access and use user-provided information. This includes, but is not limited to, user data, documents, project drawings, cost data, project information, cost estimates, budget templates, as well as subcontractor or supplier contact information. In addition, receipts, invoices and other job cost related data accessible on our platform may be used by Builder Bid.

This use of information is primarily for the purpose of improving our services, including fulfilling takeoff service orders and customizing the user experience on our platform. Also, this data may be employed in marketing activities, always respecting the applicable privacy laws.

We are committed to handle all these data with the utmost care and security, in compliance with our privacy policy and applicable regulations. At all times, users have the right to access, rectify or delete their personal information, in accordance with our privacy policies and terms of use.

7. AI AND LEARNING MODELS

At Builder Bid, we use advanced technologies, including artificial intelligence (AI) and machine learning, to continuously improve the efficiency and accuracy of our services. To this end, we reserve the right to use user account data and project documents uploaded to our platform, such as blueprints, plan images, budget line items, estimated cost data, quantitative adjustments and markups on plans, among others, in the training and development of our AI, machine learning and machine vision models.

This use of information is intended to improve our platform’s ability to provide more accurate and personalized analytics, optimize the user experience and develop new functionality. We are committed to treating this data with the utmost respect for the privacy of our users, ensuring that it is used responsibly and in compliance with applicable data protection laws.

At all times, the information used for these purposes will be handled in a way that preserves the confidentiality and security of our users’ personal data, and the necessary measures will be taken to prevent their direct identification from the resulting models.

8. How We Share Information

The personal information of our users is an important and fundamental part of our business. Under no circumstances will we sell or share information with third parties that has not been previously authorized by the user or owner of the personal data. We share user information solely and exclusively as described below.

Third-Party Service Providers. We use third-party services to perform certain functions on our behalf and through our website and platform. Examples include processing payments (Stripe), sending emails (SendGrid), sending SMS messages, (Twilio), providing tooltips and user flow (UserGuiding), analyzing data (Mixpanel, Google Analytics), providing the appointment booking system (Calendly), creating ads (Facebook, Google), providing marketing assistance and delivering search results.

These third-party services and tools may have access to personal information needed to perform their functions, but may not use that information for other purposes. Information shared with these third-party services will be treated and stored in accordance with their respective privacy policies and our privacy policy.

1build.com API: In our platform, we integrate the 1build.com API to access their construction cost database. This integration allows us to provide up-to-date and relevant information to our users. Any personal information shared with 1build.com through this API will be handled in accordance with their privacy policy. We will not use the API to collect personal information without the explicit consent of our users. We are committed to protecting and respecting the privacy of our users in all interactions with the 1build.com API.

QuickBooks API: In our platform, we integrate the QuickBooks API to facilitate accounting and financial management services. The information accessible through this API is limited to data necessary for the provision of our services. We are committed to maintaining the confidentiality and security of all financial information obtained, and to use it only for the purposes agreed with our users. The handling of this data is governed by our privacy policy and is in accordance with QuickBooks’ terms of service and applicable data protection laws.

Takeoff Services Provided by Third Parties: On occasion, Builder Bid may utilize the services of qualified third parties to fulfill or assist in the performance of takeoff and estimating service requests. These collaborations are undertaken to ensure the quality and efficiency of the services offered to our users. When contracting these external services, we ensure that such third parties comply with our privacy policies and confidentiality standards. However, Builder Bid is not responsible for the actions or services of these third party providers. Users should note that the use of our services implies acceptance of this practice.

Business Transfers. In the event that Builder Bid creates, merges with, or is acquired by another entity, your information will most likely be transferred. Builder Bid will email you or place a prominent notice on our website before your information becomes subject to another privacy policy.

Protection of Builder Bid and others. We release personal information when we believe release is appropriate to comply with the law, enforce or apply our Terms and conditions and other agreements, or protect the rights, property, or safety of Builder Bid, our users or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.

With Your Consent. Other than as set out above, you will receive notice when personally identifiable information about you might go to third parties, and you will have an opportunity to choose not to share the information.

Anonymous Information. Builder Bid uses the anonymous browsing information collected automatically by our servers primarily to help us administer and improve the platform. We may also use aggregated anonymous information to provide information about the platform to potential business partners and other unaffiliated entities. This information is not personally identifiable.

Email Address. The email address that you supply to us for purposes of receiving our email communications will never be rented or sold to a third party.

9. DATA BREACH NOTIFICATIONS

In the event of a security breach that compromises the confidentiality of the personal data of our users, Builder Bid undertakes to notify those affected in a timely manner. This notification will be made through the means of contact that have been provided by the user on our platform. We will take all reasonable measures to protect the information and remedy any situation that compromises the security of your data.

10. INTERNATIONAL DATA TRANSFER

By using our platform, you agree that your personal data may be transferred and processed outside the United States or your home country, where data protection legislation may differ from that of your country. Builder Bid is committed to taking the necessary steps to ensure that your data is treated in accordance with applicable privacy protection rules and is adequately protected during any international transfer.

11. Protecting Your Information

We grant access to your personal information only to those outside persons or services that have a legitimate need to know it and in accordance with our privacy policy. We adhere to industry-recognized security standards to protect your personal information, both during transmission and in storage. However, it is important to note that no method of transmission over the Internet or electronic storage is foolproof and 100% secure. Therefore, while we at Builder Bid strive to implement commercially viable data protection methods, we cannot ensure absolute security of your personal information. We undertake not to sell, distribute or transfer your personal data to unauthorized third parties, unless we have your explicit consent or are required by law to do so.

12. Rights

Users who provide information through our website and platform, as data subjects and data owners, have the right to access, rectify, download or delete their information, as well as to restrict and object to certain processing of their information. While some of these rights apply generally, others apply only in certain limited circumstances. We describe these rights below:

  • Access and portability: to access and know what information is stored in our servers, you can send us your request through our contact information.
  • Rectify, Restrict, Limit and/or Delete: You can also rectify, restrict, limit or delete much of your information.
  • Right to be informed: Users of our platform will be informed, upon request, about what data we collect, how it is used, how long it is retained and whether it is shared with third parties.
  • Object: When we process your information based on our legitimate interests as explained above, or in the public interest, you may object to this processing in certain circumstances. In such cases, we will stop processing your information unless we have compelling legitimate reasons to continue processing it or where it is necessary for legal reasons.
  • Revoke consent: Where you have previously given your consent, such as to allow us to process and store your personal information, you have the right to revoke your consent to the processing and storage of your information at any time. For example, you may withdraw your consent by updating your settings. In certain cases, we may continue to process your information after you have withdrawn your consent if we have a legal basis for doing so or if your withdrawal of consent was limited to certain processing activities.
  • Complaint: If you wish to file a complaint about our use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local supervisory authority. Users can exercise all these rights by contacting us through the contact information or the contact page.
  • Rights related to automated decision-making, including profiling: Platform users may request that we provide a copy of the automated processing activities we conduct if they believe that data is being unlawfully processed.

Users or holders of personal data provided through the platform may exercise these rights over their personal data at any time and without limitation by sending their request through our contact information. The request to exercise their rights will be attended and answered within a maximum period of 20 working days.

13. Children’s Online Privacy Protection

We comply with the requirements of national and international data protection laws and regulations regarding the protection of personal data of minors. We do not collect any information from children under the age of 13. Our entire platform and services are intended for persons over the age of 13. If we become aware that a child under the age of 13 has provided us with personal information, we will take immediate steps to delete such information.

14. Third Parties

Except as otherwise expressly included in this Privacy Policy, this document addresses only the use and disclosure of information Builder Bid collects from you. If you disclose your information to others, whether other Builder Bid users or vendors, different rules may apply to their use or disclosure of the information you disclose to them. Builder Bid does not control the privacy policies of third parties, and you are subject to the privacy policies of those third parties where applicable. Please review the privacy policies of third-party websites or services that you access through the Builder Bid platform.

15. CONTACT US

If you have any questions or concerns about this privacy policy and the processing and security of your data, please contact us via our contact page or by using the following contact information:

Builder Bid Software LLC

Located in Little Rock, Arkansas

Email: [email protected]

Phone: 501-777-8279

 

COOKIE POLICY

Welcome to Builder Bid!

Builder Bid is owned and operated by Builder Bid Software LLC.

This cookie policy explains how and why cookies and other similar technologies may be stored on and accessed from your device when you use or visit:

 

•Builder Bid software platform

• https://builderbid.com

 

(Hereinafter referred to as “Builder Bid”).

The information collected through cookies will be under responsibility and in charge of:

 

 

• Builder Bid Software LLC
417 Main St.
Suite 303N
Little Rock, AR 72201 (USA)
• Email: [email protected]
• Phone: 501-777-8279

 

This cookie policy should be read together with our privacy policy and our terms and conditions.

By using the website, you accept the use of cookies by Builder Bid, in the terms contained in this policy.

1. What Are Cookies?

Cookies are small text files that are stored on your computer or mobile device when you visit a website. They allow the website to recognize your device and remember if you have been to the website before. Cookies are a very common web technology; most websites use cookies and have done so for years. Cookies are widely used to make the website work more efficiently. Cookies are used to measure which parts of the website users visit and to personalize their experience. Cookies also provide information that helps us monitor and improve the performance of the website.

2. CONSENT

When you access our website, you will be presented with a notice about the use of cookies. By clicking ‘Accept’ on this notice, you provide your explicit consent to the use of cookies on your device. These cookies are used to enhance your browsing experience, personalise content, analyse our site traffic and provide specific functionality related to our online operations.

Your consent allows us to provide you with a more personalised and efficient user experience. If you wish to withdraw your consent at any time, you may do so by changing the cookie settings in your browser. However, please note that disabling certain cookies may limit the functionality of the site and affect your user experience.

3. LEGAL BASIS AND LEGITIMATE INTERESTS

On our website, we use cookies based on our legitimate interests to ensure the best user experience and to continuously improve our website. These interests include optimising our online offering, personalising content and advertising, as well as ensuring the security and efficiency of our website.

Cookies help us understand how users interact with our website, which allows us to adjust and improve our services and functionalities according to their needs and preferences.

While we believe that these interests do not outweigh your fundamental rights and freedoms, you have the option to refuse or manage the use of cookies through your browser settings or the tools we provide on our website.

4. WITHDRAWAL AND OBJECTION (OPT-OUT)

By accessing our website, you agree to the use of cookies that enhance the browsing experience and allow the personalisation of content and advertisements. However, we understand and respect your right to privacy. If you wish to opt-out or exercise your choice to not participate (Opt-Out), you can set your browser to refuse all cookies or to indicate when a cookie is being sent.

Please note that some features of the site may not function properly without the use of cookies. In addition, we provide links or tools on our site that allow you to specifically decline the use of certain cookies.

5. STORAGE DURATION OF COOKIES

The cookies used on our website have different storage periods, depending on their purpose. Essential cookies, necessary for the basic operation of the website, are kept as long as necessary to provide the requested services.

Functionality cookies, which remember your preferences and settings, are stored for a period that can vary from the duration of your visit (session cookies) to several years, to ensure a constant user experience. Analytics and advertising cookies have a maximum storage duration of 24 months, after which they will be automatically deleted.

You can delete or manage these cookies at any time through your browser settings. Deleting or rejecting cookies may affect the functionality of the site and the quality of your experience on our website.

6. Refusing or Withdrawing Consent to the Use of Cookies

If you do not want cookies to be dropped on your device, you can adjust the setting of your Internet browser to reject the setting of all or some cookies and to alert you when a cookies is placed on your device. For further information about how to do so, please refer to your browser ‘help’, ‘tool’, or ‘edit’ section. Please note that if you use your browser settings to block all cookies, including strictly necessary cookies, you may not be able to access or use all or parts of the functionalities of Builder Bid.

If you want to remove previously-stored cookies, you can manually delete the cookies at any time. However, this will not prevent Builder Bid from placing further cookies on your device unless and until you adjust your Internet browser setting as described above.

We provide the links for the management and blocking of cookies depending on the browser you use:

In cases where you access the website through an iOS or Android mobile device please follow the instructions below to delete or block cookies on your device:

7. First-Party Cookies

We use cookies to enhance the performance of our website and personalize your online Builder Bid experience. Cookies help us to collect information on how people use our website and which pages they visit. They enable us to monitor the number of visitors and to analyze website usage patterns and trends. We collect this information anonymously, so it does not identify anyone as an individual and no personal information is stored in our cookies. We always use cookie data in a responsible way.

8. Third-Party Cookies

Third-party cookies may come from partners or third-party companies that provide functional web services or tools for our website and the optimal functioning and operation of our services. We use third party cookies responsibly and for the sole purpose of providing optimal functioning of the platform and services. You may opt out of these cookies by following the cookie removal information contained in this document or the technical information of the browser from which you access our website and services.

9. Social Cookies

These cookies allow you to share our website and click “Like” on social networks like Facebook, Instagram, etc. They also allow you interact with each distinct platform’s contents. The way these cookies are used and the information gathered is governed by the privacy policy of each social platform.

10. Cookies We Use

We use the following cookies on our website:

CookieDomainTypeDescriptionDuration
_fbp.builderbid.comAdvertisementThis cookie is set by Facebook to display advertisements when either on Facebook or on a digital platform powered by Facebook advertising, after visiting the website.3 months
_ga.builderbid.comAnalyticsThe _ga cookie, installed by Google Analytics, calculates visitor, session and campaign data and also keeps track of site usage for the site's analytics report. The cookie stores information anonymously and assigns a randomly generated number to recognize unique visitors.2 years
_gid.builderbid.comAnalyticsInstalled by Google Analytics, _gid cookie stores information on how visitors use a website, while also creating an analytics report of the website's performance. Some of the data that are collected include the number of visitors, their source, and the pages they visit anonymously.1 day
_gat_gtag

_UA_179

255809_1		.builderbid.comAnalyticsSet by Google to distinguish users.1 minute

11. Purposes of Our Cookies

Our cookies are used for the following purposes:

Necessary: Necessary cookies are essential files that enable basic functions on the website, such as navigation and security. They do not collect personal information.

Functional: We use functional cookies to enhance your online experience by remembering user preferences and settings and maintaining consistency across the website, without tracking activities.

Analytics and Performance: These cookies collect information about how users interact with our website, including the most visited pages, as well as other analytical data. We use this data to improve how our website works and to understand how users interact with the website.

Advertisement: Advertisement cookies are pieces of information that websites store on your device when you visit our site. These cookies track your online activities and allow us to display advertisements tailored to your interests, thus improving your browsing experience.

GOOGLE Analytics. We use Google Analytics provided by Google, Inc., USA (“Google”). These tool and technologies collect and analyze certain types of information, including IP addresses, device and software identifiers, referring and exit URLs, feature use metrics and statistics, usage and purchase history, media access control address (MAC Address), mobile unique device identifiers, and other similar information via the use of cookies. The information generated by Google Analytics (including your IP address) may be transmitted to and stored by Google on servers in the United States. We use the GOOGLE Analytics collection of data to enhance the website and platform and improve our service.

8. Contact Us

If you have questions or concerns about this cookie policy and the handling and security of your data, please contact us through our contact page or via the contact information below:

Builder Bid Software LLC

Located in Little Rock, Arkansas

Email: info@BuilderBid.com

Phone: 501-777-8279